Privacy Policy
How we collect, use and protect your personal data under UK GDPR.
Quick answer
When you request a quote, we collect your contact details, postcode and property information, and share them with our installation partner so they can survey your home and quote. We keep enquiry data for 24 months from last contact. You can access, correct or delete your data at any time by emailing us.
Last updated:
Last updated 16 August 2026
Who we are
Glasgow Solar City is a trading name of Scottish Energy Efficiency (company number SC854865), with registered office at Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY. We are a renewable energy consultancy and introducer service. We do not carry out installations ourselves. Installations are delivered by our principal installation partner, Home Heating Services (Scotland) Ltd (company number SC484353).
Data controller: Scottish Energy Efficiency (company number SC854865).
Information we collect
When you submit a quote enquiry through our website, we collect:
- Name
- Email address
- Phone number
- Postcode
- Property type and ownership status
- Current heating type
- Renewable energy interests (solar, battery, heat pump)
- Timeframe
We also collect technical information automatically via cookies and analytics where you have consented.
How we use your information
- To match you with our installation partner and arrange a quote
- To pass your enquiry to our installation partner for survey and quotation
- To send follow-up communications about your enquiry
- To improve our service
Our installation partner, Home Heating Services (Scotland) Ltd, is a separate data controller for any data shared with them.
Lawful basis under UK GDPR
- Article 6(1)(a) Consent — you consent to us processing your enquiry when you submit the quote form with the GDPR consent checkbox ticked.
- Article 6(1)(f) Legitimate interest — we have a legitimate interest in following up on enquiries and improving our service.
Who we share your data with
- Home Heating Services (Scotland) Ltd — our principal installation partner, for survey and quotation
- Google (GTM/Analytics) — where you have consented via our cookie banner
- Zapier Inc. (USA) — for automated data routing. International transfers are covered by Standard Contractual Clauses
Cookies
This site uses cookies for essential functionality and, with your consent, for analytics (Google Analytics via Google Tag Manager, container GTM-KSX8GRNR). You can change your cookie preferences at any time using the “Cookie settings” link in the footer.
Essential cookies: Required for the website to function (session, cookie consent preference). No consent needed.
Analytics cookies: Google Analytics — used to understand how visitors use the site. Set only with your consent. Data retained for 26 months.
How long we keep your data
Enquiry data: 24 months from last contact. Analytics data: 26 months. After these periods, data is deleted.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, email info@scottishenergyefficiency.co.uk.
Questions and complaints about your data
You can contact us about how we use your data at info@scottishenergyefficiency.co.uk, and you have the right to complain to the Information Commissioner's Office (ico.org.uk).
Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office: ico.org.uk.
Contact
Scottish Energy Efficiency (SC854865)
Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY
Email: info@scottishenergyefficiency.co.uk
Phone: 0141 230 0198
Ready for your Glasgow solar quote?
No obligation. Every G postcode covered. We install through our MCS-certified partner, Home Heating Services (Scotland) Ltd.